Shipping
19 states and counting :) via FedEx
California, Colorado, Florida, Georgia, Illinois, Iowa, Massachusetts, Maryland, Michigan, Minnesota, New Hampshire, New York, New Jersey, North Carolina, Oregon, Pennsylvania, Texas, Virginia, Washington DC
We are always adding states. If you want to get yours on the list, please email us at hi@maivino.com.
No worries - you’ve got options.
If your wine has already shipped
Use the tracking link in your shipment email to reroute the package to a FedEx OnSite pickup location. FedEx will hold it there for up to 5 days, and you can pick it up with a valid ID.
If you haven’t placed your order yet
At checkout, enter the address of a FedEx OnSite pickup location as your shipping address. This is a great option if you know you won’t be home to sign.
Any adult 21+ can sign for your package. We highly recommend shipping to a FedEx Pickup location or to an address where someone can sign for it (e.g., a doorman).
If you're getting a FedEx Delivery - you can always contact them the day of delivery to get a better idea of the time frame. 1-800-463-3339.
If you need to make a change, reach out as soon as possible — there’s a short window before orders ship.
Before your order ships
Email us at orders@maivino.com, and we’ll do our best to help.
After your order has shipped
Once it’s on the way, we’re unable to make changes. However, you can use your FedEx tracking link to update the delivery address, reroute the package, or schedule a FedEx OnSite pickup. You have up to 5 days to pick it up after it arrives.
Product
It means we don't use herbicides or pesticides in farming. We trim weeds by releasing llamas and sheep into the vineyard. Instead of buying compost, we make our own by fermenting waste produced at the farm. Not only is organic farming better for the land, but it also reduces wine's carbon emissions.
Fermentation is the process in which a bigger substance is broken down into a smaller substance. For example, in wine, yeast breaks down the sugar found in grapes which converts it into alcohol. Our latest wines use indigenous yeast, which means the yeast is native to the vineyard and more acquainted with the grapes. Using indigenous yeast prolongs the fermentation process resulting in more complex flavors.
Once a bottle is uncorked, oxygen enters and begins to oxidize the wine, making it undrinkable within a matter of days. Our airtight spout prevents oxygen from getting into the packaging, meaning you have 30 days to sip your wine after opening - if you need it ;).
Today, only 30% of glass bottles are recycled. Glass is one of the most significant contributors to wine's carbon footprint. Switching to pouches reduces wine's carbon footprint by 80%, which is better for the climate and lowers waste production. Read what others say.
During the fining process (when sediments are removed), traditionally the following products are used - casein (a milk protein), albumin (egg whites), gelatin (animal protein) and isinglass (fish bladder protein).
Our wines are filtered with clay. 🙌
Our pouches are made of BPA-free and made with PET and HDPE. The inside of the pouches are additionally lined with aluminum as an added protective layer.
General
We got you! Email hi@maivino.com OR we can be reached at the chat bot you see on the bottom left hand side of this screen.
We don't have a huge team running the business - just Pam and Mai - so please be patient if it takes use some time to get back to you!
Email hi@maivino.com
Yes! We do to check it out :) - a tab will appear on the bottom left.